Social Media

Latest Headlines

Latest Headlines

Spotlight: Senators say like a 'black hole'

Using the site is like "typing your information into the black hole," said Sen. James Lankford (R-Okla.) during the meeting. 

Klopp: SSA will become 'ridiculous' if it doesn't mine data to predict what customers want

The Social Security Administration needs to look at "transformative technologies" that anticipate customers' needs to avoid becoming technologically useless to its customers, according to the agency's CIO, Rob Klopp.

State Department's cheeky tweet gets skewered on social

The State Department's official Twitter account for the Bureau of Consular Affairs, @TravelGov, got a bit more than it bargained for yesterday with a tweet related to its #springbreakingbadly campaign.

Spotlight: FirstNet turns to Tumblr to talk public safety broadband

FirstNet is the latest government organization to join social media blogging platform Tumblr, and it's doing so to spread stories of success in its mission to provide a broadband network to all first responders in the U.S.

Spotlight: White House rolls out digital resources to accompany SCOTUS announcement

President Obama will announce his nominee to the Supreme Court on Wednesday and the White House unveiled this morning a variety of digital resources to support the news.

Following GSA's 'verification sprint,' agencies asked to pick up the pace on mobile verification

As the federal government rounds out the U.S. Digital Registry – its recently unveiled, authoritative directory of social media accounts, mobile apps and mobile websites – mobile data from agencies is lacking.

Most DC metro-area millennials aren't hip to mobile, social government communications

As the federal government conducts more outreach and engagement through mobile and social channels, a new survey found those around the nation's capital – even millennials – aren't wild about the use of new media for government communications.

NARA gets a jump on 2020 deadline for social media archiving

The National Archives and Records Administration Feb. 17 issued a request for information on commercially available solutions for archiving social media content.

GSA announces US Digital Registry to authenticate government presence on third-party platforms

GSA's Office of Citizen Services and Innovative Technologies unveiled new tools Friday to help agencies leverage non-government platforms for communications and outreach, while assuring the public that the information comes from a trusted source.

DHS begins hunt for social media monitoring technology

Amid calls for the Homeland Security Department to more closely monitor security threats hidden in plain sight on social media, the department issued a request for information Jan. 25 on social media analytics technologies.