Healthcare.gov is able to support far more web traffic than previously, say Centers for Medicare and Medicaid Services officials, stating in a Dec. 4 press call that it took in more than 950,000 visits the day before.
If someone visits the site while it is at capacity, it will prompt them to enter an email address and then send an email with suggestions for when to try again, said Jeffrey Zients, the Obama administration official overseeing efforts to repair the site. The email will include a link that places the user at the front of the line when he or she attempts to visit the site again.
Obama administration officials told reporters during a Dec. 1 call that they've met their objective of making healthcare.gov work smoothly for the vast majority of users by the end of November, also releasing a report (.pdf) containing metrics.
The contract for the enterprise service bus meant to connect the electronic health records of the departments of Defense and Veterans Affairs has not been canceled, say military and industry officials, although an industry executive acknowledged that funding for it has been reduced.
Parts of the federal individual health care insurance enrollment system remain yet incomplete, said Henry Chao, deputy chief information officer of the Centers for Medicare and Medicaid Services. "We still have to the build payment systems, to make payments to issuers in January," said Chao, the CMS official who has overseen development of healthcare.gov.
There have been about 16 attempts to attack healthcare.gov, Acting Assistant Secretary for Cybersecurity and Communications Roberta Stempfley told the House Homeland Security Committee on Nov. 13.
In a hearing characterized by interruptions and flashes of anger by members of Congress at each other, healthcare.gov project manager Henry Chao told the House Oversight and Government Reform Committee that his decision to disable an anonymous shopper feature on the troubled website was driven by technical difficulties, not White House pressure."It failed so miserably that we could not conscionably let people use it," Chao said.
Nearly a million individuals have completed applications for health insurance through healthcare.gov, the Health and Human and Services Department announced Wednesday – but of those, only about 4 percent have selected a plan.
The first draft of a request for proposals for the modernized Defense Department electronic health record is set for release in January, the newly-installed head of the DoD Healthcare Management System Modernization Program told an industry audience Nov. 13.
The Centers for Medicare and Medicaid this week will start sending emails to about 275,000 individuals who attempted to create an account on healthcare.gov but were thwarted by technical problems, said CMS spokeswoman Julie Bataille during a Nov. 12 presser.