Accurate analysis of Twitter data is limited by the fact that Twitter is a self-reporting social medium, which introduces a significant self-reporting bias into data, finds new research (.pdf).
A social media project launched by Sweden's tourism bureau, Visit Sweden, was received kudos worldwide for boldness, but activity this week has some second-guessing the experiment.
Setting up federal employee social media accounts "shouldn't be any different than giving them an email account," said Jason Townsend, deputy manager of NASA's social media team.
Social media has led to a democratization of information within federal agencies and has resulted in new opportunities for more junior civil servants in unanticipated ways, said panelists at the Management of Change conference.
Civil servants in the United Kingdom should be weaving public engagement through social media into their work, according to guidelines (.pdf) issued by the U.K. government's digital service May 17.
Not only will the centralized system make it easier for the public to get answers from OPM, the plan says it will streamline operational functions and, in the process, align with administration goals of reducing duplication.
Archiving of electronic records--in fact, archiving of any type of record--continues to be problematic within federal agencies, says NARA.
The tool allows users to paste the URL of a social media account and check that an account is legitimate and managed by an agency, federal official or cabinet member, for example. For now the tool just checks for federal social media accounts that have registered with GSA. However, not all federal accounts have registered with GSA.
One FBI official says social media data mining is a somewhat risky endeavor, and "if you collect, you better have the tools to go analyze it."
A study of more than 70 million tweets sent by Russian users from April 2007 to February 2011 shows that pro-government hashtags inspire a lot of discussion after they’re first mentioned but...