The Veterans Affairs Department should increase efforts to help veterans in choosing colleges because some institutions are pressuring veterans to enroll and providing them with false information about student debt, a May 13 Government Accountability Office report says. Almost a quarter of veterans surveyed reported receiving unwanted school contacts and said they felt the contacts they received from schools were excessive.
It's unrealistic for agencies working on major information technology projects to produce functional parts of those projects every six months, as required by the Office of Management and Budget, says a report from the Government Accountability Office.
The General Services Administration undercharged other agencies for fuel on leased vehicles, often letting them pay less than the amount of fuel used, a May 7 Government Accountability Office report says. Under GSA's leasing-rate structure, fuel costs are covered by a monthly fee based on miles traveled and average fuel cost, but not on actual fuel used.
Reaching out to industry early in the procurement process can prevent situations where only one vendor bids on a contract that is supposed to be competitively awarded, the Government Accountability Office says.
The Office of Personnel Management hasn't demonstrated its Innovation Lab's value because it hasn't laid out performance targets, a recently released Government Accountability Report says. OPM started its Innovation Lab in March 2012 to provide federal workers with a space to use advanced technology in problem solving as way to develop new services, products and processes.
Nearly half the airports with advanced imaging machines, which scan passengers for nonmetallic threats, reported no checkpoint drill results at all from March 2011 through February 2013.
The Defense Department hasn't been able to effectively assess whether military personnel covered under certain types of Tricare health coverage have access to care, an April 28 Government Accountability Office report says. The DoD provides health coverage to active duty and retired military personnel through several types of Tricare programs. Those who choose Tricare Prime must enroll, but those who don't enroll can obtain care under TRICARE Standard, Extra or Reserve Select.
Construction costs for a major veteran medical facility in Denver have nearly doubled and the opening of the facility has been pushed back more than a year because of changes in the scope of the project, an April 22 Government Accountability Office report says. The Denver Veterans Affairs Department medical center was supposed to cost about $328 million when construction started in 2004, but as of November 2012 that number increased to $800 million, the report says.
In fiscal 2014, through March 15, the average time that callers waited to reach an IRS representative was 16.8 minutes. For fiscal 2009 in its entirety, callers waited 8.8 minutes on average.
Independent tax return preparers made a lot of mistakes on individuals' returns in 2011 and the Internal Revenue Service has little authority to regulate those tax return preparers, an April 8 Government Accountability Office report says.