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Future Systems Technology Advisory Panel

Latest Headlines

Latest Headlines

Public prefers telephone, in-person contact with SSA

Nearly all public contact with the Social Security Administration continues to be done over the phone or in person, the Social Security Administration inspector general notes in an Oct. 28 report....

Panel: SSA should conduct almost all transactions through online self service

The Social Security Administration should have a goal to conduct 90 percent of its transactions online through self service, says a SSA advisory panel. The Future Systems Technology Advisory Panel,

Panel recommends SSA continue with mainframe modernization

The Social Security Administration should press on with a project to convert its assembler language-coded master file database into an IBM DB2 mainframe database, despite the fact that other