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VA wants more secretaries
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The statement alluding to "a massive data loss of veterans' personal information" is a little hyperbolic. There is no doubt that an Excel spreadsheet contained identifying information on 25+ million veterans was on the stolen laptop. VA was lucky that it was never opened or used, and that the laptop was recovered. As a field employee, I'm just reacting to the implication that the data was "lose". It would have been nice to see a more even-handed statement like "following a massive potential exposure of veterans' personal information".
@CCurtis - Your point that the event ended without harm to vets is well taken. The data indeed was not improperly used or distributed, the laptop and the stolen hardware recovered, things I should have noted. But I stand by the "loss" language – the data was beyond VA control for a period of weeks, and the fallout was much greater than from a “massive potential exposure.” Top officials resigned, the department CIO gained unprecedented centralized authority and the VA ended up paying $20 million to settle a class action lawsuit filed over the matter. -Dave







