Topics:
VA CTO: Disability claims process will be paperless within days
The Veterans Affairs Department is preparing to launch within days a paperless service-related disability claims system, said VA Chief Technology Officer Peter Levin while speaking Oct. 12 at HCI-DC in Washington, D.C.
There are about one million backlogged service-related disability claims at the Veterans Affairs Department, but a paperless system could change that, he said. Today, claims process is a "a paper-bound semi-automated process," in which "we will happily accept your claim form, print it out and type it in--you can't make this up."
The department will convert claims to a paperless system "very soon--in a few days. Watch our website," he added.
Currently, veterans wait between 160 and 170 days to get a response from a claims processor, said Levin.
Related Articles:
VA hopes automation will ease claims-processing woes
Baker: No increase in VA IT spend in fiscal 2012
VA reports stolen laptops, BlackBerries and hints at health data policy changes
Audio: VA CIO Roger Baker's August IT report
VA mismanaged FLITE contractor, according to IG




Comments