GSA: Help us improve USA.gov

The General Services Administration has launched a new forum called "Your Voice Matters." It's a site for the public to discuss and submit suggestions for improving USA.gov and making it more user friendly. Launched on Dec. 12, it will remain live until Jan 15, 2010, GSA said.

"By opening up dialog, we directly tap into one of the best sources of innovation and new ideas we have--our citizens," said Dave McClure, associate administrator of GSA's Office of Citizen Services and Communications. "This dialog will give the public an open and collaborative process to help improve the look and feel, content, and usability of USA.gov."

The site is creating separate posts on major themes for the public to discuss. It's like a virtual focus group for those who want to log in and offer their ideas.

Discussions will include:

* De-cluttering the pages (both content and design)

* Improving the Search visibility and functionality

* Answering government questions directly on USA.gov, or on whichever USA.gov forum visitors happen to be on (e.g., Facebook, Twitter)

It also will include asking participants whether USA.gov should provide more government content instead of requiring visitors to leave the website and head elsewhere for answers to their questions and fewer off-site links.

For more on USA.gov:
- see this Federal Computer Week article

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