CIO Council updates core competencies
Chief information offices within federal agencies should be able to craft service level agreements with vendors, be knowledgeable about the advantages and disadvantages of cloud computing, asses what metrics best measure public participation in open government and be prepared to talk about how to handle having a private as well as an official social media account, says the CIO Council.
Those are among the abilities listed in a newly updated core competencies document (.docx) released Jan. 17 by the council. No single individual need master every activity denoted in the document--which is also used to guide workforce training--but federal CIOs should ensure that "each competency in this document are resident" within their offices, it says.
The document doesn't address CIO authorities--and a September 2011 Government Accountability Office report noted that agency CIOs "are limited in their ability to ensure appropriate IT staff are being hired to meet mission needs."
The council updated this new iteration of the core competencies document to include a section on social media as part of a section on information and knowledge management, although unlike many other competencies, it lacks a citation to an existing law or Office of Management and Budget memo or strategy.
Nonetheless, it says chief information office personnel should be prepared to learn "how social media is changing the way collaboration occurs in agencies," and to describe "how the 'personal you' and the 'official you' should operate."