Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.
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Join NIST and NICE leaders as they explore The National Cybersecurity Workforce Framework, innovative spproaches to cybersecurity training and workforce improvement, the broader focus of NICE in advancing cybersecurity awareness nationawide, and more! Register Today!
Did you know that almost 30% of customers using online self-care tools are unable to get the support they need? Or that up to 20% of call volume in today's contact centers is actually "fall-back" traffic following a failed self-care interaction? Digital self-care channels have become a staple in the modern customer care mix. But are they working hard enough? Register Today!
Mobile development is taking hold across government. But when it comes to enterprise applications, how can an agency foster the creation of a broader mobile ecosystem that supports the government worker or soldier? This webinar will address common pitfalls and strategies for overcoming them as well as application governance and project management. Register Today!
Cisco estimates that 50 billion devices and objects will be connected to the Internet by 2020. Will there be a role for developers in this area? And if so, how can developers position themselves in the months ahead on this nascent but potentially explosive opportunity? Register today to watch now!
A recent survey revealed that enterprises in the United Kingdom are adopting "Choose Your Own Device" strategies twice as often at "Bring Your Own Device" strategies. This webinar will take a closer look at the business case for CYOD and considerations in implementing such a policy. Register Today!
Distributed energy resources - such as distributed generation, advanced inverters, demand response, and energy storage - are transforming the power system. Optimizing the locations and portfolios of distributed energy resources will be key to maximizing the value to utilities and ratepayers. Register to watch now!
In this webcast, you'll learn about mobile security threats and strategies which can enable mobile workers while minimizing risk to IT infrastructure. Register to Watch Now!
Join us on March 13th to discuss online video and its uses for a mobile workforce, including company training, collaboration, employee engagement and more. Register to learn about the challenges of online video, and how companies can best support mobile workers with reliable video to get their jobs done better. Register Today!