Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.
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EBOOKS
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Knowledge Management: 5 Steps to Getting it Right the First Time
This eBook sets out 5 simple steps for optimizing customer service and support with an effective, best-practice-led knowledge management initiative. Download today!
Dodd- Frank: The Key to Compliance Success
It's been more than two years since the Dodd-Frank Wall Street Reform and Consumer Protection Act was signed into law, and every month the implications for banks and financial firms becomes more clear. This eBook closely examines enterprise content management issues relating to Dodd-Frank. Download for free today.
Virtualizing Government: New Open Source Solutions for the Public Sector
This eBook offers a detailed look at some of the most pressing questions and considerations that stand before government IT managers today. Click here to download.
Coping with Consumer Devices in the Enterprise
In this eBook we will examine how enterprises must cope with devices such as smartphones, laptops, and tablets. We will discuss how enterprises must work to support, secure, and manage these devices so that their employees can use them efficiently. Click here to download today.
